Trusted Investigation & Surveillance Specialists Since 1997

Established in 1997, Robertsons has grown to become the UK's largest family-owned investigation specialist. Delivering surveillance, intelligence-led investigations and claims solutions to insurers, legal professionals, corporates and public sector organisations.

Our clients trust us to deliver accurate evidence, clear reporting and ethical investigation solutions that support informed decision-making.

We don’t just want to be good; we want to be the best.

Our Services

Robertsons delivers specialist investigation, intelligence and claims solutions to organisations across the Insurance, Legal, Corporate and Public Sectors.

Surveillance

Professional surveillance services providing factual evidence to support informed decision making.

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Investigations

Intelligence-led investigations designed to establish facts, verify information and uncover evidence.

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Intelligence

Research, tracing and intelligence gathering services delivering actionable insight.

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Claims Solutions

Specialist claims handling and outsourced claims services tailored to client requirements.

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The Robertsons Difference

Trusted by Clients. Built for Compliance.

Our governance, compliance and information security frameworks are designed to meet the expectations of regulated organisations.

From data protection and information security through to quality assurance, conduct risk and regulatory compliance, we provide the assurance our clients need to confidently appoint Robertsons and add us to their supplier panels.

“We don’t just want to be good; we want to be the best.”

Honesty – we give proper advice, are committed to what we believe in and always do what is right.
Loyalty - we support and protect your brand and reputation. We are trusted to do the right thing.
Ownership – we accept ownership, responsibility and accountability for everything we do. We are never defensive.
Quality – we are passionate about what we do and strive to get it right first time.
Innovation – we listen; watch the horizon and are constantly developing new and better ways today.
Flexibility – All our products, services are bespoke to individual client needs. Our structure ensures that we can make same day decisions and adaptations.
Personal Service - As a family owned and managed business, we are not driven to cut corners to ensure a return for any financial backer. We realise that offering a bespoke & personal service is what will ensure the retention of our customers and our long term future.

A Message from Our Managing Director

As a family-owned business, we have built our reputation on doing the right thing, delivering quality without compromise and always putting our clients first.

For three decades, organisations have trusted Robertsons to provide professional investigation, surveillance, intelligence and claims solutions. That trust is something we value greatly and never take for granted.

While our business continues to evolve, our principles remain unchanged: integrity, accountability, flexibility and an unwavering commitment to excellence.

“We don’t just want to be good; we want to be the best.”

Ben Robertson
Managing Director

Get In Touch

+44 (0)1277 366900
bd@robertsonandco.com

How To Find Us

Unit 21 Fyfield Business Park
Fyfield Road
Ongar, Essex
CM5 0GN

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